By becoming a Dementia Friend within your workplace, you’ll be supporting your customers and colleagues affected by dementia; helping people to feel understood and supported and improving the customer experience. As more and more of us do this, we’ll help people with dementia feel understood and supported in their communities.
To discuss obtaining the videos to include in your internal system please email us at DForgs@alzheimers.org.uk
Please watch the Understanding Dementia video first followed by any one of the other four videos – the one which is most relevant to your area of work.
For employees who often take calls from the public, helping them with queries.
For employees who work on public transport and help passengers get from A to B.
For employees who regularly take payment from customers, particularly in a retail environment.
For employees who provide forms and accept forms from the public.
Becoming a Dementia Friend