By becoming a Dementia Friend at work or as a volunteer, you’ll be supporting people affected by dementia - including customers, colleagues or even friends; helping people to feel understood and supported and improving their experience.
As more and more of us do this, we’ll help people with dementia feel understood and supported in their communities.
Please watch the Understanding Dementia video first followed by any of the other videos that are most relevant to your needs.
For employees who often take calls from the public, helping them with queries.
For employees who work on public transport and help passengers get from A to B.
For employees who regularly take payment from customers, particularly in a retail environment.
For employees who provide forms and accept forms from the public.
Becoming a Dementia Friend
Explaining dementia with the bookcase analogy