Videos for Organisations

By becoming a Dementia Friend within your workplace, you’ll be supporting your customers and colleagues affected by dementia; helping people to feel understood and supported and improving the customer experience. As more and more of us do this, we’ll help people with dementia feel understood and supported in their communities.

To discuss obtaining the videos to include in your internal system please email us at programmepartnerships@alzheimers.org.uk

Please watch the Understanding Dementia video first followed by any one of the other four videos – the one which is most relevant to your area of work. 
 

03:43

Understanding Dementia

For all employees who want to understand a little more about dementia.

Transcript

02:31

On the phone

For employees who often take calls from the public, helping them with queries.

Transcript

03:03

Getting around

For employees who work on public transport and help passengers get from A to B.

Transcript

02:38

Paying for things

For employees who regularly take payment from customers, particularly in a retail environment.

Transcript

02:44

Reading & writing

For employees who provide forms and accept forms from the public.

Transcript

04:25

Becoming a Dementia Friend

Becoming a Dementia Friend

Transcript