How we manage your personal data

This website is run by Alzheimer's Society. We respect your privacy and comply with the Data Protection Act 2018. You are welcome to access our site without disclosing your personal data.

We also have information about how we use personal information for service users and supporters.

Find out more about how Alzheimer’s Society uses and protects personal information and about your rights in relation to how your information is used here.

How to contact us

If you have any questions about how we are using your information then you can contact us as follows:

• by phone on 0300 222 5855
• by email to dementiafriends@alzheimers.org.uk

If you wish to receive a copy of your personal information or ask us to correct the information we hold about you or to stop using your information then please contact the Information Governance Team at:

Information Governance Team, Alzheimer’s Society, Suite 2, 1st Floor East Wing, Plumer House, Tailyour Road, Plymouth, PL6 5FS

Or by email to:  information.governance@alzheimers.org.uk

Complaints

If you are unhappy with how we are processing your information then you can contact us as outlined above including using the on-line feedback form. If you are still unhappy after receiving our response, you can raise your concern to the Information Commissioner’s Office for them to investigate.

How we use cookies on dementiafriends.org.uk

What are cookies?

This website uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. Learn more about cookies on aboutcookies.org. Cookies are not viruses or spyware so will not damage your computer. 

This site uses cookies in order to provide a service to visitors. No personal data is stored in cookies which are used to 

• to allow users to log in to the web site
• to check that cookies can be set and therefore determine whether a user is able to log in
• to store a reference to form data that is stored on the web server.
• to help us better understand how visitors engage with this website. 

Managing cookies

Cookies help us to ensure that our website is as good as it can be for our users, and that all our digital marketing is as efficient as it can be (so we spend less money). Cookies pose little threat to your privacy, but some people may want to turn them off anyway. Please be aware that if you disable all cookies, some elements of our website may not work properly.

We are working on ways to give you more choice about which cookies are set when you browse our sites. In the meantime, to block cookies, you should change the settings in your web browser. You can also delete cookies that have already been sent.

Click on ‘help’ in your web browser and search for ‘cookies’ or click on the appropriate link below for the web browser that you are using: 

Firefox: Enable and disable cookies that websites use to track your preferences

Safari: Managing Cookies

Google Chrome: Manage cookies

Opera: Security and Privacy in Opera

Internet Explorer: How to manage cookies in Internet Explorer 9, How to delete cookie files in Internet Explorer

The following is a complete list of all cookies

You can find out more about cookies and how to delete them on the Information Commissioner’s Office (ICO) website.

The following is a complete list of all cookies.

For more information about the cookies used by this website and other Alzheimer’s Society online platforms click here.